Privacy Policy
Last updated: October 23, 2026
This Privacy Policy describes how Guangzhou Kelaoruisi Information Technology Co., Ltd. (“we”, “us”), the operator of solqevira.com, collects, uses and shares personal information when you visit or make a purchase from the store.
1. Information we collect
- Information you give us: name, email address, phone number, shipping and billing address, and the content of messages you send to customer service.
- Order information: products purchased, order amounts and order history. Payment card details are handled by our payment processors and are not stored by us.
- Device and usage information: IP address, browser type, pages viewed and similar data collected through cookies and similar technologies.
2. How we use your information
- to process and deliver your orders and send order and shipping updates;
- to answer your questions and handle returns and refunds;
- to detect and prevent fraud and keep the store secure;
- to improve our website and product range; and
- to send marketing emails if you have opted in (you can unsubscribe at any time).
3. How we share information
We do not sell your personal information for money. We share it with service providers who help us run the store, such as our e-commerce platform (Shopify), payment processors, shipping carriers and fulfilment partners, and where required by law. If we use advertising or analytics cookies, the related data sharing may be treated as a “sale” or “sharing” under some U.S. state privacy laws; you can opt out at any time on our Your Privacy Choices page.
4. Cookies
We use cookies to keep your cart working, remember preferences and understand how the site is used. You can control cookies through your browser settings. See Your Privacy Choices.
5. Data retention
We keep order information for as long as needed to fulfil the order and meet our legal, tax and accounting obligations.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to object to or restrict certain processing. To make a request, email service@solqevira.com. We will verify your request and respond within the time required by applicable law.
7. Security
Our checkout is hosted by Shopify and protected by SSL/TLS encryption. No method of transmission over the internet is completely secure, but we take reasonable measures to protect your information.
8. Children
solqevira.com is not directed to children under 16, and we do not knowingly collect their personal information.
9. Changes
We may update this policy from time to time. The “Last updated” date above shows when it was last changed.
Contact
Email: service@solqevira.com
Phone: +852 2544 6265
Guangzhou Kelaoruisi Information Technology Co., Ltd.
Room 125-F740, Building A, No. 9 Xinzhong Street, Dongping Henggang, Yongping Subdistrict, Baiyun District, Guangzhou, Guangdong, China